Welcome to diamondmaker! We highly value the trust you place in us and understand the significance of secure transactions and information privacy. This Privacy Policy outlines how Realrich Life Online Shopee Private Limited and its affiliates (referred to as “diamondmaker,” “we,” “our,” or “us”) collect, use, share, or otherwise process your personal data through the diamondmaker website www.uniglobewellness.com, its mobile application, and m-site (collectively referred to as the “Platform”).

1. Collection of Your Information
While certain sections of the Platform allow browsing without sharing any information, please note that our products and services are exclusively offered within India. Consequently, your personal data will primarily be stored and processed within India. By visiting the Platform, providing your information, or availing our products/services, you expressly agree to adhere to the terms and conditions of this Privacy Policy, our Terms of Use, applicable service/product terms, and consent to be governed by Indian laws, including those pertaining to data protection and privacy. If you do not agree, please refrain from using or accessing our Platform.

When utilizing our Platform, we gather and retain the information you provide to us periodically. Once you furnish us with your personal data, you are no longer anonymous to us. We strive to identify required fields and optional fields wherever feasible. You always retain the choice of withholding data by opting out of using specific services, products, or features on the Platform.
We may monitor your purchasing patterns, preferences, and other details you opt to disclose on our Platform. This data aids us in conducting internal research on our users' demographics, interests, and behaviors to enhance our understanding, safeguard our users, and improve our services. We analyze this information in an aggregated form. It may encompass details such as the URL you arrived from
(whether on our Platform or not), your subsequent destination URL (whether on our Platform or not), your computer's browser specifics, and your IP address.

We may gather personal information (such as email address, delivery address, name, phone number, credit card/debit card details, or medical/health-related details) from you when you create an account, make transactions, or participate in events or contests. While browsing certain sections of our Platform does not require registration, activities like placing orders or accessing our online content and services necessitate registration. Your contact details are utilized to send you offers tailored to your previous orders and interests.
If you decide to post messages on our message boards, chat rooms, or other message areas, leave feedback on the Platform or our social media handles, or use voice commands, virtual try-on, or similar features for shopping, we collect the information you provide. We retain this information to resolve disputes, offer customer support, troubleshoot issues, or conduct internal research and analysis as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you. If you enroll in our loyalty and membership programs such as SuperCoin, VIP, or similar offerings provided by diamondmaker, we will collect and retain your personal information. This includes details such as your name, contact number, email address, residential address, date of birth, gender, postal code, lifestyle information, demographic details, and professional information. You provide this information to diamondmaker or to a third-party business partner that operates online or offline platforms where you can earn and redeem loyalty points for purchases of goods and services. We also collect information related to your transactions on the diamondmaker platform and on platforms operated by these third-party business partners.
When a third-party business partner directly collects your personal data from you, their privacy policies will govern the use of your information. diamondmaker does not take responsibility for the privacy practices or content of privacy policies maintained by third-party business partners. We encourage you to review their privacy policies before disclosing any information to them.
diamondmaker has partnered with select third-party businesses on our Platform, specializing in categories such as travel ticket reservations, online movie ticket bookings, online bill payments, and more (referred to as Ultra-Partners). When you choose to utilize services offered by Ultra-Partners, you will be redirected to their respective websites or applications. Your access to Ultra-Partner websites or applications will be facilitated using your diamondmaker login credentials, subject to your explicit consent to share your data with them.
It's important to note that diamondmaker does not assume responsibility for the privacy practices of Ultra-Partners or the content of their privacy policies. We strongly advise you to review their privacy policies before providing any personal information.

We utilize your personal data to facilitate order taking and fulfillment, product and service delivery, payment processing, and to communicate with you regarding orders, products, services, and promotional offers. If we use your personal data for marketing purposes, we ensure you have the option to opt-out.Furthermore, we employ your personal data to assist sellers and business partners in managing and completing orders, improving customer experience, resolving disputes, addressing issues, ensuring a secure service, processing payments, gauging consumer interest in our offerings, informing you about online and offline promotions, products, services, and updates, personalizing and enhancing your user experience, complying with regulatory requirements, detecting and protecting against errors, fraud, and other unlawful activities, enforcing our terms and conditions, and as otherwise specified during information collection.
Subject to your consent, we may request access to various aspects of your device, including SMS, instant messages, contact details, location data, camera, photo gallery, and device information. Additionally, we may require you to provide your PAN, credit information report from credit agencies, GST Number, government-issued ID cards or numbers, and Know-Your-Customer (KYC) details for the following purposes:

1. Eligibility Verification: To determine your eligibility for specific products and services such as insurance, credit, and payment products. 2. GST Invoicing: To generate GST invoices for products and services purchased to meet your business requirements. 3. Enhanced Platform Experience: To improve your experience on our Platform and grant you access to products and services offered by us, sellers, affiliates, or lending partners.
Please note, your access to these products and services may be impacted if consent is not provided to us.
In our ongoing efforts to enhance our products and services, both we and our affiliates gather and analyze demographic and profile data based on users' activities on our Platform. We utilize your IP address to diagnose server issues, administer our Platform, and to broadly understand demographic trends. Your IP address also aids in identifying you and collecting general demographic information. Periodically, we may invite you to participate in voluntary surveys conducted by us or by third-party market research agencies. These surveys may request personal data, contact details, date of birth, demographic information (such as zip code, age, or income), and details about your interests, household, lifestyle, purchasing behavior, or preferences. Participation in these surveys may also involve voice recordings or video submissions, which are entirely optional.
The information gathered through surveys enables us to personalize your experience on our Platform, offer content aligned with your interests, and present information in accordance with your preferences.

Cookies To enhance your experience on our Platform, we utilize data collection tools like "cookies" on specific pages. These cookies assist us in analyzing web page flow, evaluating promotional effectiveness, and reinforcing trust and safety measures. Cookies are small files stored on your hard drive that enable us to provide our services efficiently. They do not contain any of your personal data. Certain features on our Platform require the use of cookies, and they also facilitate less frequent password entry during a session. Additionally, cookies enable us to provide tailored information based on your interests. Most cookies are "session cookies," automatically deleted from your hard drive at the end of your browsing session. You have the option to decline or delete our cookies if your browser permits. However, this may limit your access to certain features and require more frequent password entry during your session. Third-party cookies or similar devices may also be encountered on certain Platform pages, placed by external parties. We do not regulate these third-party cookies. For marketing and analytical purposes, we use cookies from third-party partners such as Google Analytics. Google Analytics helps us understand how our users interact with the Platform. You can learn more about Google's handling of personal data here: https://www.google.com/intl/en/policies/privacy/. If you wish to opt-out of Google Analytics, you can do so here:

https://tools.google.com/dlpage/gaoptout. You have the ability to manage cookie usage at the individual browser level. Please note that disabling cookies may restrict your access to certain features or functions on our services.
For products that require prescriptions by law, orders on the Platform are processed only after confirming that a valid prescription has been uploaded by you. If the prescription uploaded is found to be invalid, illegible, expired, or if no prescription is uploaded, we may connect you with medical practitioners, teleconsultants, or third-party professionals through third-party vendors. This is done to rectify the prescription or issue a new one based on the information you provide. You agree that redirection to teleconsultation services will occur only in limited cases where prescription validation or issuance is necessary.
We may disclose your personal data to third parties such as sellers and business partners for various purposes including providing access to our products and services, fulfilling your orders, enhancing your experience, gathering feedback on products, processing payments, complying with legal obligations, conducting market research or surveys, facilitating marketing and advertising activities, analyzing data, assisting
with customer service, and preventing, detecting, mitigating, and investigating fraudulent or illegal activities related to our products and services.

Additionally, we may disclose personal data if required by law or in good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may also disclose personal data to law enforcement agencies, third-party rights owners, or others if reasonably necessary to enforce our Terms of Use or Privacy Policy, respond to claims that content violates the rights of a third party, or protect the rights, property, or safety of our users or the general public. We and our affiliates may share or sell some or all of your personal data with another business entity in the event that we (or our assets) plan to merge with or be acquired by that business entity, or undergo reorganization, amalgamation, or restructuring of our business. If such a transaction occurs, the acquiring or combined entity will be required to adhere to this Privacy Policy regarding your personal data.
Our Platform may include links to other websites or applications that may collect personal data about you, and you will be subject to their respective privacy policies.
diamondmaker is not responsible for the privacy practices or content of these external sites, and we recommend reviewing their privacy policies before disclosing any information.

Security Precautions
We maintain robust physical, electronic, and procedural safeguards to protect your information. When you access your account information, we utilize a secure server. Once your information is in our possession, we adhere to strict security guidelines to safeguard it against unauthorized access.
However, when using the Platform, users acknowledge the inherent security implications of data transmission over the internet and the World Wide Web, which cannot always be guaranteed as completely secure. Therefore, there are inherent risks associated with using the Platform. Users are responsible for ensuring the security of their login and password credentials for their account.